Welcome to myPriest! Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy explains how Universal Priest Services And Consultancy Private Limited collects, uses, shares, and safeguards your information when you use our mobile app, myPriest, or visit our website, www.indianpriestservices.com.
1. Information We Collect
We collect the following types of information to provide and improve our services:
1.1. Personal Information
Name: For identification and communication purposes.
Email Address: To send booking confirmations, notifications, and updates.
Mobile Number: For verification, communication, and updates about bookings.
Address: To facilitate the execution of the service at your preferred location.
Time of Service: To schedule your booking and ensure timely execution.
1.2. App Usage Data
Device details (e.g., operating system, app version, unique device identifiers).
Location data (if enabled) for service recommendations based on your area.
Interaction data (e.g., pages viewed, buttons clicked) to enhance user experience.
1.3. Automatically Collected Data
Cookies and tracking technologies for analytics and personalized service.
2. How We Use Your Information
Your data is used to provide, maintain, and improve our services. Specifically:
2.1. To Provide Services
Process bookings and payments.
Connect users with suitable priests based on selected services.
2.2. To Communicate
Send booking confirmations and updates.
Respond to inquiries and customer support requests.
Share reminders or instructions related to your bookings.
2.3. For Personalization
Tailor service recommendations and app features to your preferences.
2.4. For Security
Detect and prevent fraud, unauthorized access, or other malicious activities.
2.5. For Compliance
Fulfill legal and regulatory obligations.
3. How We Share Your Information
We may share your information under the following circumstances:
3.1. With Priests
Share only the details necessary for them to provide the service (e.g., name, address, time of service).
3.2. With Payment Processors
Share payment details with third-party processors to complete transactions securely.
3.3. With Service Providers
Engage third-party vendors for services like hosting, analytics, or customer support, ensuring compliance with data protection standards.
3.4. For Legal Obligations
Share data if required by law, regulation, or legal process.
3.5. In Case of Business Transfers
Share data as part of a merger, acquisition, or sale of assets.
4. Your Privacy Choices
We respect your right to control your personal data. You can:
4.1. Access and Update
Access and edit your information through the app settings.
4.2. Opt-Out
Opt-out of receiving marketing communications by updating preferences in the app.
4.3. Delete Your Data
Request deletion of your account and associated data by contacting info@indianpriestservices.com.
5. Data Retention
We retain your personal data only as long as necessary to:
Fulfill the purposes outlined in this policy.
Comply with legal, accounting, or reporting requirements.
Once retention is no longer necessary, we securely delete or anonymize your data.
6. Data Security
We implement industry-standard security measures to safeguard your data, including:
Encryption for data transmission.
Secure servers and firewalls.
Regular vulnerability assessments.
However, no system is 100% secure. We encourage you to take precautions, such as safeguarding your login credentials.
7. Third-Party Services
Our app may contain links to third-party websites or services (e.g., payment gateways). We are not responsible for their privacy practices. Please review their policies before sharing your information.
8. Children's Privacy
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.
9. Cross-Border Data Transfers
If you are accessing the app or website from outside India, your data may be transferred and processed in India, where Universal Priest Services And Consultancy Private Limited operates. We ensure appropriate safeguards for such transfers in compliance with applicable laws.
10. Updates to This Policy
We may update this policy periodically to reflect changes in our practices or applicable regulations. We will notify you of significant updates through the app or email.
Last Updated: 05 Dec 2024
11. Contact Us
For privacy-related concerns or inquiries, please contact us at:
Email: info@indianpriestservices.com
Address: 101 Srinidhi Enclave, Kala Jyoti Road, Kondapur, Hyderabad 500084
Legal Entity: Universal Priest Services And Consultancy Private Limited